December 22, 2006
I could tell by the cardboard and wood crate that you made to ship the chair, that I was about to
appreciate what you had put together inside that crate. Maybe it was because the feet on the platform of the crate were made from scraps of walnut! Or
possibly, because these days I'm not used to seeing such a carefully protected package sent via truck freight. While unscrewing the crate, I knew then,
the quality and the care you take in your production.
Thanks for the wonderful rocker, it's everything I expected and more than I deserve . . . but I'm still
gonna enjoy it. And thank you for the attentiveness and friendliness you extended for such a small order.
If you could be so kind as to mail me out a few additional Gary Weeks & Company furniture catalogs, I'd like to pass them along to some local friends. Thanks again, and the previous invitation is always open to you in this part of the northern left coast.
Enjoy your holidays.
December 20, 2006
Dear Mr. Weeks,
yes, the furniture has arrived. It is all what we anticipated — just beautiful. The chair is really, really comfortable. All items are perfect workmanship. Thank you. It was our pleasure doing business with you. Happy Holidays!
December 20, 2006
Thanks, Gary. Yes, we got them and they are gorgeous. They were well packed too.
These chairs are for me and my wife and companion of 34 years. We hope to rock our way through another 34. We won't start rocking until Christmas, though.
BTW, your follow-up is impressive. Like everything else about
your business, it shows quality and care.
December 19, 2006
Apologies for the delayed feedback I have been away from an email facility for a few days.
The chair arrived in perfect condition and is now hidden in the garage awaiting Christmas Day. Our children know and are very excited as well. Like you I have no doubt that J. will love it !
Thank you once again to your and your team. The service is faultless and so is the product. I hope that you all prosper and continue to enjoy what you do so well.
Should you ever have any inquiries from England, please feel free to pass on my contact details so that I can give you a reference!
Have a happy Christmas and a great New Year !
Birmingham, West Midlands, UK
December 18, 2006
Gary: The Rocker did arrive at about 1:00 p.m. today. It is in great condition and is beautiful. Thanks so much for your work! We look forward to a lifetime of enjoyment. Merry Christmas to you and yours.
M. and M.C.
Chappell Hill, North Carolina
December 15, 2006
Gary, the chair has arrived, and made it through both customs and quarantine during the week. Bet you are glad to know there is no woodworm! It is sitting in our spare room, still in bubble wrap, with the door guarded by a "do not enter" sign made by my 13 year old daughter. It is fantastic to have received it by Christmas, I am sure T. will be surprised and delighted when he receives it on Christmas morning.
Hope you and your family have a Happy Christmas
December 13, 2006
Good morning Gary,
I received the rocker Tuesday in perfect condition. It really is a beautiful piece of furniture, and a testament to your craftsmanship. My wife and I look forward to holding many children in it!
Thanks for your help,
Mt. Pleasant, South Carolina
December 13, 2006
The rocking chair arrived, and it is without a doubt one of the finest pieces of furniture I've seen. The quality and workmanship are impeccable. Thank you so much for the fine work.
Hendersonville, North Carolina
December 13, 2006
The chair arrived as scheduled @ 2:00 pm this afternoon in perfect condition. It is beautiful and comfortable!
We will have a very good sit-down Christmas.
Best to you and all of your family.
C. & R.C.
December 12, 2006
i was out of town when it was delivered to my office — it sits and looks great
Ft. Worth, Texas
December 9, 2006
Just wanted to let you know that we received our chair yesterday via UPS Freight. It arrived in excellent condition and is presently sitting in our living room. My wife loves it. I know we will cherish this chair for years and pass it on to our children.
Thanks for making this Christmas special.
December 9, 2006
just wanted to let you know our chair arrived on schedule, and in perfect condition.
we love it! it's really a work of art, and as comfortable as we'd hoped for. the older we get this is becoming more important.
the rocker is in our kitchen, and is about the first thing we see in the morning. it's already feeling like an old friend, and it's real easy to look at.
anyway, it was a pleasure doing business with you. thanks for all your follow-up work making sure we knew what to expect regarding shipping.
if we need anything in the way of furniture in the future we will surely keep you in mind.
hope you have a merry christmas.
J. & M.A.
December 9, 2006
It's a beautiful piece of work, and graces the room in which it rocks. Thanks to your folks there for a wonderful rocker.
Valley Village, California
December 6, 2006
The chair and table arrived today. They are in perfect condition. I'm very happy with the furniture and the overall experience. Thanks for all your efforts!
December 4, 2006
The chair arrived and it is beautiful!
Our "late in life" baby came early, things actually started happening a few hours after I placed my order with you, and we could not be happier with either delivery. Our older daughters, both teenagers, have requested that the chair be passed onto them . . .
Thank you for your great creation and your wonderful customer service!
November 30, 2006
Hi Gary and all,
I've been sitting by the fireplace in my elegant rocking chair answering the phone as friends across the country knew that I was expecting arrival of my rocking chair this week. They've been calling and asking for the details. Everything with my rocking chair is exactly right.
There are few times in life when we have a moment that we can celebrate like this one: the perfection of your rocking chair and stool, the well packed and the gracious delivery service are all examples of your care and concern.
Love and joy,
St. Charles, Missouri
November 30, 2006
Thank you for your email. Yes, we got the rocking chair yesterday morning (the delivery man couldn't have been nicer), and I've only left it to eat and sleep! My little girl and I have been enjoying it so much. I can't thank you enough for expediting the delivery. Your chair is truly a beautiful piece of art — and it is so comfortable, almost as if it has been made for me. Please thank Leslie and the rest of your team for me for all their good work.
New York, New York
November 30, 2006
The chair arrived intact and the driver commented on how well it was packed. I opened the box and checked on the chair and I must say it is absolutely beautiful. It is indeed a piece of art and everything that your website said it would be. My wife will love it as she appreciates fine woodworking and furniture even more than I do. Thanks for the wonderful chair and fine craftsmanship.
November 30, 2006
LOVE THE CHAIRS!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Haven't had the chance to write. They are gorgeous. Thank you! All the workmen, too, are envious of the workmanship. So fine.
I'll be hosting many a fine, long meal with them, for sure.
All the best, and thanks —
Garrison, New York
November 22, 2006
Rockers arrived on time and undamaged. They look terrific and, most importantly, they are tremendously comfortable.
Mooresville, North Carolina
November 22, 2006
The rocking chair arrived and it is wonderful. Thank you. I love it. Was
delivered in rain and hail storm — makes sitting in it even better! (I ordered it while still living in San Diego in the sunshine)
My cherry rocker arrived and is spectacular. Many envious folks are trying it out and drooling. Thanks for the service and great product.
Bandon, Oregon (formerly San Diego)
November 21, 2006
It arrived safe and sound yesterday. Thank you very much, and it's beautiful. Oh, and much more comfortable than we could have hoped, the lumbar support is perfect. I look forward to having it my family for a long time.
Thanks, I hope to visit some day.
Newport, Rhode Island
November 19, 2006
We got the chair on Tuesday. Just in time since our daughter was born last
Sunday (three weeks early). The chair is beautiful and very comfortable, perfect for nursing.
November 9, 2006
The rocker has arrived (in a snowstorm!) and it is in perfect condition.
What a wonderful piece of furniture, I know that K. will be very pleased with it when she comes next week with my daughter and grandson.
November 8, 2006
Dear Gary –
Just to let you know our two daughters are absolutely thrilled with their rockers.
So were we when the girls broke open the packages and we all saw what beautiful items they are. The workmanship is exquisite.
Fortunately we shipped them over unopened in your excellent packing cases: . . .
Thank you for our family heirlooms-to-be.
November 4, 2006
My sister received her rocking chair and she absolutely loves it! Thank you so much for all your time and effort, I can't wait to see the chair myself!
October 31, 2006
I received my rocker yesterday. WOW! Besides being a beautiful piece of furniture it's a piece of art! I sat in it every chance I could. It does wonders for my aching back. It fits me perfectly and I love running my hands over the beautiful finish! I had a place picked out in my living room and it's perfect! Thank you for the wonderful craftsmanship. I can tell you folks take great pride in your work and I am honored to own this
rocker! However, now it seems I may need a bench for my feet, in mesquite. What are the chances?
Albuquerque, New Mexico
October 31, 2006
Greetings from Whistler, BC. Here are a few pictures of W. and Myself with our Weeks Rocker. As you can see in the second picture, the nursery is nearing completion with paint etc. . . . just a few things left to do . . . but the bags are packed in the event of an early arrival of baby.
We are so happy with the beautiful craftsmanship and obvious care that goes into the Weeks Rocker. As the pictures show, the rocker looks incredible in the room. The Chair far exceeded my expectation when ordering. The chair is the first family heirloom that W. and I have introduced to the family, and we look forward to future generations taking pride in having it be passed on in the family.
Thanks again for all your help in getting this chair to me on time. We will update you when the baby comes and be sure to send along a few photos with baby and us with the chair.
D. and W.C.
Whistler, British Columbia, Canada
October 29, 2006
K. LOVES her rocker. I can't say she has been off her rocker since it got here. This has been the best birthday present I have ever gotten her. OK, she did pick it out and I just ordered it, but WOW, she is happy.
I have to tell you, the picture in the New Yorker doesn't do your work justice. You and your team are truly artists. The chair is beautiful.
By the way, your packaging was ingenious. We especially liked how you only used the foam packaging in the minimum spots you needed since that stuff doesn't recycle well.
Not only did I enjoy talking with you on the phone when I ordered, the whole process start to finish with your wonderful chair up to and including your email below has been great.
Thank you so much. We will gladly be a reference.
Rye, New York
October 17, 2006
Dear Gary and Leslie:
The rocker arrived in good condition yesterday. It is as advertised: a comfortable and sturdy work of art. Very well done.
Raleigh, North Carolina
October 13, 2006
T. and S. received the rocker yesterday. It arrived in great shape and they absolutely love it. I can't wait to see it myself. Thanks for the great service. I'm sure the family will enjoy the rocker for years to come.
October 9, 2006
The chair is great. My wife is very happy with it.
October 9, 2006
It arrived without a blemish. M. and K. were absolutely thrilled! The baby is due any day now and M.'s Mom is packed with a plane ticket in her purse. Thanks for the great design and workmanship. The plaque was also a surprise and they immediately realized they had a family heirloom, and a most useful one at that. The rocker will be put to a most valuable service very soon. I will be in Phoenix for Christmas and will get to see it and put it to use with the new grandson. What a thrill!
Thanks for the great job you and all your craftsmen and caring employees are doing. They clearly enjoy their work. It shows.
October 4, 2006
The rocker did arrive and the surprise worked quite well. My wife loved the chair, I scored a lot of points with your help. Thank you very much.
September 30, 2006
Rocker came through in great shape. I'm impressed with the workmanship. I talked one of my friends (M.R.) into ordering one also. I think his will be delivered Monday 2 Oct. Looking forward to hearing what his wife says about it.
September 26, 2006
We received the rocker and it is beautiful. Thank you very much.
September 16, 2006
The Rocker just arrived, and we did a very thorough inspection right off the truck. It was in perfect condition.
I called your number right after I'd finished drooling over it . . . it is absolutely the most beautiful piece of furniture I own. It's amazingly comfortable, and the workmanship, the wood-piece symmetry you used, and every detail are just so perfect! You want a reference or testimonial, YOU GOT IT!
My sincere Thanks for building me something I will surely enjoy, and pass down from generation to generation.
September 14, 2006
Thanks again, Gary. The piece is, as always, a celebration of material and mind, and the irresistible momentum of an artist's heart.
Iowa City, Iowa
September 7, 2006
Gary, the rocker is fabulous! Beautiful work, excellent grain work, great size — my wife had a feeling about you all — it's great that real skill and pride in such still lives!
. . . I think I will be thanking you for many years to come — indebted J.
"To live content with small means; to seek elegance rather than luxury and refinement rather than fashion; to be worthy, not respectable, and wealthy not rich; to study hard, think quietly, talk gently, act frankly; to listen to the stars and birds, to babes and sages, with open heart; to bear on cheerfully, do all bravely, awaiting occasions, worry never; in a word to, like the spiritual, unbidden and unconscious, grow up through the common." — W.H. Channing
September 5, 2006
As you are aware, I was in for a wonderful surprise upon my return to my home in Winnipeg. The container was in the garage and it immediately tweaked my curiosity. When Stewart told me it was an anniversary gift I decided to open it a bit later. This allowed some time for a guessing game. Needless to say, I could not figure it out.
What a beautiful rocker. It is a work of art. I wanted to put it on a pedestal so everyone would be able to admire the beauty of the wood but the rocker's form invites me to sit and relax.
I most certainly appreciate your talents as a craftsman. Thank you.
The rocker arrived on time without damage of any kind due it's being very well packed and crated by your staff. The chair is gorgeous — its flowing lines, the way the figure in the wood has been matched, details like the slight bevel in the arms where a person's forearms would naturally rest, and the way it's been oiled are a wonderful example of craftsmanship — is one of the most treasured things in
our home. I also want to express my thanks for the regular and ongoing correspondence during the interval from order to delivery. It's been a pleasure to deal with you.
August 28, 2006
I recently purchased my second rocking chair from Gary Weeks, having found my first one to be the most comfortable rocker that I have ever sat in. I found them to be extremely courteous and accommodating, and the price of the chair to be very reasonable for a custom rocking chair. My second chair
initially arrived damaged from shipping, and they were understanding and swiftly replaced it. I can't recommend them enough!
Westfield, New Jersey
August 28, 2006
I have been meaning to call you all week! The rocker is beautiful!! I haven't brought it into my office yet so I'm not sure how my hip will feel — but so far so good.
I will probably contact you in Sept about a short footstool.
Thanks so much,
August 23, 2006
They got the rocker and love it!!! Have not seen it myself, but they are very happy. Thank you for your talents!
August 22, 2006
Gary — the rocker was delivered yesterday without any damage to the packaging or the rocker. The rocker is absolutely beautiful, and my wife and I are just thrilled with it. I want to commend you and your company on your fine craftsmanship. The wood, finish and joints are perfect. More importantly, my wife could not believe how comfortable the rocker is. We are proud owners of your work and look forward to a lifetime's enjoyment of it. Your company has two new loyal customers (soon to be three), and we will certainly recommend your company to our family and friends. One last thing, I want to thank you for your service — it was as good as your rocker. Thank you, Gary, it was a pleasure doing business with you.
Kansas City, Missouri
August 18, 2006
Just got my rocker. Appears to have made it in fine shape. It looks great in my bedroom.
After a few hours of sitting in it, I'll let you know if it is as comfortable as it is good looking.
So far I love it!
August 16, 2006
chair was in fine shape, she loved it!
August 10, 2006
I picked up the chair today, and it looks beautiful. Thanks for everything.
San Marcos, California
August 8, 2006
Just wanted to let you know how much our son and daughter-in-law appreciate your wonderful rocker. It arrived at their home today in perfect condition. The first words from our son were, "the finish is so spectacular that it feels soft" — followed immediately by, "this is the most beautiful piece of furniture that I have ever seen".
I'd say that is one happy couple!
Thank-you so much for your craftsmanship and devotion to customer satisfaction. I suspect that we may order a rocker for our own home soon.
Best Wishes and continued success,
PS, in a recent publication identifying the 100 must have's for expectant parents, your Rocker was mentioned. Congratulations!
August 5, 2006
I meant to write you as soon as the chair was delivered on August 2nd, but it turns out we were busy with another delivery that day. Our daughter was born at 10pm! Grandpa came home from the hospital to receive the chair, where it sat until I opened the crate this morning.
It is now our favorite place to nurse, cuddle, and contemplate our amazing little N. (as you can see in the attached picture). The chair is truly beautiful, and I'm very happy with our choice of cherry.
San Francisco, California
August 2, 2006
Gary, thanks. The rocker and table are very beautiful — almost too beautiful to use. The mesquite and finish are amazing. Thanks for your offer for my son to visit. I want for him to visit. He is impressed by your design and workmanship as much as I am.
August 1, 2006
Good morning, my stool is on the FedEx truck for delivery today!! I spend every moment that I can spare in my new rocker!! It is great!
Thanks for doing what you do,
July 19, 2006
Thanks for touching base regarding this issue.
The delivery turned out fine since the delivery person brought the chair up the seven stairs into the foyer of the building. The chair looks great and we are really excited about it!
Enjoy the summer.
July 19, 2006
Hi, I finally received my chair today; they forgot to put it on the truck yesterday! It is lovely!!
I can't decide where to put it, it is beautiful and looks nice in the living room but I will use it more in the bedroom so I think that is where it will end up.
Thank you again,
July 18, 2006
The rocker was delivered in fine condition today. R. said that it was far too nice to put on the porch. I suppose I should have ordered one made of polyethylene. Thanks for the great service. I'll have another order soon.
El Centro, California
July 12, 2006
I'm very happy with my chair! And I have been comfortably rocking since it got here yesterday morning. It's such a pleasure just to look at. My husband loves it as well!
We are really very proud of it — you did such a great job, as I knew you would. I'm looking forward to showing it to friends and family.
Thanks so much,
July 5, 2006
Received the mesquite rocker today. It is a work of art.
June 30, 2006
I meant to e-mail you earlier. The rocker chair arrived about 11:30am with no problems. I had to laugh a bit at the delivery because it was delivered in a full-size semi and when the driver opened up the back to take the chair out, the whole truck was empty except for the one box with the chair. I asked the driver about it and he just said it was a slow day.
Anyway, the chair is beautiful and we are having lots of fun sharing it. I'm sure this will give us many, many years of enjoyment.
June 23, 2006
Hello, my name is B.I., and I just recently placed an order with you. I received my husband's chair today (of course, he won't receive the chair until Sunday, as it's his birthday gift). I have to tell you we
uncrated it and sat in it and I'm beyond impressed. It's absolutely beautiful. It came in absolutely perfect condition. I can't thank you enough for all your help. I appreciate it so much. Please use me as a reference if you ever need to. Thanks again.
Bell Canyon, California
June 12, 2006
Dear Gary Weeks and Company:
It has been about a year since I received delivery of my cherry rocker. Suffice to say I have never had second thoughts about my purchase. The chair is my home base for reading, relaxing, and even some reflecting. Even when not sitting, its joining of form and function always pleases the eye and elevates my expectations of what excellence is and might be. Thank you again for your work; know that it has become a part of our family.
June 11, 2006
We received the rocker on Thursday and are thrilled . . . It's beautiful and very comfortable . . . I'm sure the baby will love it as much as I.
June 8, 2006
We are ecstatic about our Weeks Rocker!!! You are a masterful furniture artist — it is simple, elegant and extremely comfortable. In fact, I've hardly been anywhere else but sitting in that rocker since it arrived on Tuesday. We will take some photos of how we are enjoying the rocker and promise to share a couple of them with you.
The shipment arrived on time and intact — excellent work!
Thanks again for the great customer service.
The A. Family
May 30, 2006
Thanks again for sending the felt pads, we received them today. I can now remove the unsightly blanket I put under the rocker.
When F. tore off the bubble wrap to expose the rich walnut wood we were all excited by what we saw. The wood grain and satin finish is sweet (OK exquisite). He thinks it's both comfortable and good looking. We are lucky to have one of your rockers.
F. said, "He plans to spend a lot of waking hours, as well as non-waking hours in the rocker".
M. and F.Y.
May 29, 2006
I can't thank you enough for bringing my "Katrina-soaked" Weeks Rocker back to it's original beauty.
Despite lying in 7 and 1/2 feet of Hurricane Katrina's flood waters for well over a week, I found my Weeks walnut rocker intact. Months after the flood I used soap and water to clean off a layer of dirt and mold from the rocker. I was amazed at how good the finish looked and how well the rocker held together. I appreciate the work you recently did to restore it for me.
Photo taken before repair and refinishing
I lost my home and virtually all of my possessions to Katrina's flood waters,
including a collection of Ethan Allen solid cherry furniture which just broke apart. So I am especially pleased with the quality and craftsmanship you put into your furniture that allowed my rocker to survive Katrina.
St.Bernard Parish, Louisiana (now living in Houston)
May 24, 2006
Gary, I can't thank you enough! The rocker is so, so beautiful and so, so comfortable. Husband C. sat in it first and promptly declared that it was "his," and we've had a lively (but friendly) tug-of-war about the chair ever since. We will truly treasure the chair, and it's been a great pleasure meeting and working with you. We'll come by to visit again when we are in Austin next year. Meanwhile, we send you our greatest gratitude and appreciation.
All the best,
May 23, 2006
M. called about the rocker last night. She and her husband are thrilled, and said it looks great in many different locations in their house. Thanks for steering me towards cherry.
Keep up the great work!
May 23, 2006
St. Paul, Minnesota
May 16, 2006
I ate dinner in the Wilson. I have never dined in a chair that forced me into an ergonomically correct position. It's a totally different experience than slouching and squirming through a meal. Now that I see (or rather, feel) what you can do with comfort, I am not going to let you get away with anything less on the low-back chair. [ I sent E. a prototype of a low-back dining chair. As she says: I don't have it right yet. — GW ] In fact, I am sitting in my home office IN THE WILSON typing this — yes, I absconded with it after dinner, and my schoolhouse desk chair has been exiled to the hallway.
I'm truly glad to be helpful, Gary. If I had it my way, we would only cut our precious trees to produce furniture of uncompromising quality.
May 11, 2006
Yes, the rocker arrived right on time and in perfect condition. It's very nice and comfortable. My husband was impressed with the workmanship. I had no idea that ordering furniture from Texas was so easy. I wish I had done it sooner!
Thank you for your excellent service, and the lovely chair.
Vancouver, British Columbia
May 10, 2006
Gary, thank you so much for all your help in giving a most meaningful gift to both our sons. The chair just arrived today at 11:00 am. No damage and it looks wonderful! Again, Gary, thank you so much for your craftsmanship. It is obvious that you have put a part of yourself into your work. I am sure both boys will cherish their rockers.
May 9, 2006
The rocker arrived in fine form, and looks absolutely beautiful. Both my wife and myself like it very much, and I feel that I have definitely made the right choice working with you and your fine team. As for my wife, she loves her birthday present (for once!) Thank you very much for all your efforts. Please pass on my appreciation to your family and team.
A very satisfied customer,
PS: The inlay does, indeed, look great!
May 8, 2006
Well, she liked it! I bet you get these kind of notes all the time! I am anxious to see it for myself. But we won't be returning it! Thanks again for your quality product and service!
[ K.G. bought a chair for her daughter, A.G., who sent the note below to her mother after receiving it. — G.W. ]
Yes! The chair is fantastic! I honestly did not really believe the website that said that these chairs fit everybody, but it's true. So far, 7 people have sat in it (I hosted study group this afternoon and we had our prenatal appointment here tonight) and not only did they all say it was super
comfortable (what else could they say to me, really?), but it looked like it fit all of them. It's really, really comfortable. I'll have C. take a picture of it and send it tomorrow. Thank you so much for it!!!
St. Paul, Minnesota
May 3, 2006
Dear Gary and Leslie,
Thank you so much — it has been a true joy working with you. Both your spirits and your craftsmanship have been a blessing!
May 3, 2006
We received the chair yesterday. Thank you again for your excellent customer service.
April 21, 2006
Well, it was a busy day to say the least! We did receive the rocker today, and what a great looking rocker it is! Destined to be an heirloom, it all started today! Thanks to you, and your painstaking labors! Your talents and efforts were not in vain! I wanted to also, thank you for taking the extra time to make sure the rocker arrived properly. All is well at the W. household! Thank you again! Take care!
S. and T. W.
April 17, 2006
I was away this weekend and so couldn't email, but the chair was delivered on Friday. It's beautiful and comfortable! Thank you so much!
April 17, 2006
The chair arrived in perfect shape, and it is beautiful. We're very happy with it.
San Anselmo, California
April 16, 2006
I LOVE it!! Thank you so very much — I'll take some photos soon and send them to you. It is so beautiful and amazingly comfortable! My friends are fighting to sit in it!!
April 7, 2006
Sorry for the long time in responding. The chair arrived in Jerusalem in fine shape in early March. It is extraordinary. M. uses it for most of her nursing, especially at night. Little baby J. also seems to appreciate the work you all put into making it beautiful. Thanks so much for your help and the professionalism of your business.
April 6, 2006
The rocker was delivered and is beautiful, and comfortable. I've been showing it off to all my friends.
New Orleans, Louisiana
April 6, 2006
The rocking chair did arrive on Tuesday without a problem.
The driver complemented you on how well you packaged the rocking chair.
The rocking chair is magnificent and we are really looking forward to giving it as a shower gift on Saturday.
Our only regret is we have to give it up.
Thank you for wonderful and prompt service. Everything worked out great
Green Bay, Wisconsin
March 25, 2006
The rocker is beautiful! I'm in Chicago for 2 weeks but before I left the wife and baby were happily enjoying the rocker! It's amazing how it's such a perfect fit — I don't know how you do it but keep doing it!
Twain Harte, California
March 25, 2006
Thanks again. I rocked all night long!
March 25, 2006
Thanks for checking in with us. Yes, the rocker arrived on schedule and is beautiful! We will use it well.
March 22, 2006
I received your call yesterday, I actually picked up the chair yesterday. I figured it would be easier than them finding my house. When I unpacked it I was very happy with it.
Thank you for your fine craftsmanship.
March 21, 2006
The chair arrived today and is absolutely beautiful. My husband has already suggested we move it to his room! We love it. Thanks so much.
Brooklyn, New York
March 20, 2006
The chair was delivered this morning and it's a beauty!
We live in an isolated area and the delivery company was a little concerned about bringing their tractor-trailer into our road. After several phone calls, one of their drivers, who lives in my area and was on his way home
after the night shift, decided to put it on the back of his truck and bring it to me. It was a fitting way for the chair to arrive since it served to underscore the friendliness of the whole enterprise and introduced me to one of my neighbors.
The wood and workmanship of the chair is beautiful; I can't quite believe how sturdy it is. No wonder you give it such a great guarantee.
Glenville, New York
March 9, 2006
Good talking with you today. When I zone out or think through a problem, I head for my Weeks Rocker. Everyone who enters my living room loves its comfort and superb workmanship. What a joy it's been! Rocking seems to
soothe the emotions and enable the mind to focus more clearly. "Quiets the monkey," I say.
I don't think any other piece of furniture has equaled it in either comfort or pride of ownership.
Enclosed you'll find a check to purchase a second rocker to go to: [ Name and address ]. Please don't call him unless it is an emergency as it is a
surprise. I will call the shipping company.
Thanks again for your great product,
March 8, 2006
We have well received the rocking chair; it is a beautiful piece of art. I like the wood and the finish. It is also very comfortable. Thank you very much!
Horseheads, New York
March 3, 2006
I just wanted you to know the rocker arrived in
perfect condition. It is just beautiful, what wonderful craftsmanship. It has worked its magic on my daughter, who has fallen asleep in minutes every night. So comfortable for both of us.
Thank you so much,
March 2, 2006
Hi Gary — It's here, arrived in perfect shape this afternoon and looks great! Thank you again —
Santa Barbara, California
March 1, 2006
Gary & Co. —
We just received the crate, all looks good on the outside. My husband made me promise not to open it until he got home so I will patiently await the unveiling — it is not going to be easy though!!!
[ later ]
Indeed. It literally brought tears to my eyes. My husband said, "We will grow old sitting right here." It is a piece we shall cherish.
T. E. and Baby Girl
Narragansett, Rhode Island
February 28, 2006
The chair is stunningly beautiful and so comfortable. The wood has so much depth — it's just lovely and extremely comfortable. I'm still rearranging the living room and will send you a photo soon.
The delivery person could not have been nicer — the office was the problem!
Thank you and your family for such beautiful work, it's truly a work of art.
February 23, 2006
We received the rocker without incident on Tuesday. Our baby girl arrived a bit early but we have already begun to enjoy the chair with her. My wife was particularly impressed with your attention to detail across all the many aspects of your promotion, salesmanship, execution, delivery, and follow-up.
February 15, 2006
Thanks for following up so quickly. The shipping company actually called on Friday and set up delivery for today. We received the chair and could not be more pleased. It is absolutely gorgeous. I know my wife will get a lot of use out of it rocking our baby boy due in late June . . . that is assuming she can get me out of the chair. Thank you so much, will get back to you when I have saved up for another!
February 14, 2006
We got it last week and are extremely pleased. The craftsmanship is incredible.
Forest Hills, New York
February 10, 2006
The rocker arrived safe and sound yesterday afternoon. It looks wonderful and, more importantly, is a real pleasure to sit in. The chair is very comfortable. It reclines to a very comfortable position for both my wife and I to easily rock it even though we are 6" apart in height. Thank you very much for your wonderful work and know we'll get years of enjoyment from your rocker.
February 6, 2006
We got the chair. It looks beatiful and feels great, just as we expected! The build quality is superb and your service exceptional.
After a quick two minute "rocking" on the chair, the only thing I could think of to possibly hope for/comment on — and this is purely a matter of personal taste and influenced by "butt-memory" of the rocking chair in my childhood home in Finland — is perhaps a little bit wider range of rocking when leaning back.
I wonder if you have any comments on this? Perhaps an issue with stability? Having said that, the rocking motion range on your chair is much longer/wider than on any other rocking chair I've tried here in the US.
Again, thanks for the wonderful chair; we look forward to a lifetime of rocking!
[ My response and a reply follow: — GW ]
I am glad the delivery worked for you and that you like the chair. I wish you and R. the best, and thank you very much.
When I designed this chair 12 years ago, I found the curve of the rockers and their relationship to the seat and back by trial and error. Many people tested the prototypes, giving their opinions, and I have delivered many chairs since. You are the first to comment that, for you, the rocker could travel farther back in its pendulum swing. I have had several people say that they are glad the chair doesn't go so far back as to give them any
sense that it could go too far — there are some rockers out there that do
give one a fright. This is not to say that your memory or experience is invalid . . . I just have to admit that I didn't get it completely right for you and hope that you find the other aspects of the chair pleasing enough to temper this compromise.
May you rock in good health.
The beauty, craftmanship and comfort of the chair far outweigh my small observation! And I am sure it is only a matter of getting use to the range of motion the chair has.
January 8, 2006
Gary — As you can see, your chair looks perfect in our new house. Thank you so much. My husband and I are thrilled with it. We are located in Northwest Montana. So, the chair's casual elegance fits perfectly.
I bought it as a Christmas present for my husband, J.